{"id":121852,"date":"2020-11-28T14:35:12","date_gmt":"2020-11-28T13:35:12","guid":{"rendered":"https:\/\/www.pariszigzag.fr\/?p=121852"},"modified":"2020-11-28T14:35:12","modified_gmt":"2020-11-28T13:35:12","slug":"les-utilisateurs-du-transilien-desormais-indemnises-en-cas-de-retards-repetes-des-trains","status":"publish","type":"post","link":"https:\/\/www.pariszigzag.fr\/paris-au-quotidien\/actualites-paris\/les-utilisateurs-du-transilien-desormais-indemnises-en-cas-de-retards-repetes-des-trains\/","title":{"rendered":"Les utilisateurs du Transilien d\u00e9sormais indemnis\u00e9s en cas de retards r\u00e9p\u00e9t\u00e9s des trains"},"content":{"rendered":"

Apr\u00e8s de nombreuses discussions, Transilien<\/strong>, l’organisme charg\u00e9 de faire circuler les trains en \u00cele-de-France, et IDF Mobilit\u00e9s vont signer un contrat les liant pour quatre ans d\u00e9but d\u00e9cembre. Bonne nouvelle pour les usagers, ce dernier fixera un syst\u00e8me de bonus-malus li\u00e9 \u00e0 la qualit\u00e9 de service et \u00e0 la ponctualit\u00e9 que l’op\u00e9rateur s’engage \u00e0 respecter.<\/p>\n

Ainsi, si le Transilien atteint les diff\u00e9rents objectifs fix\u00e9s (ponctualit\u00e9, propret\u00e9 ou encore s\u00e9curit\u00e9), IDF Mobilit\u00e9s<\/strong> versera un bonus \u00e0 la SNCF. A contrario, la soci\u00e9t\u00e9 pourrait devoir payer jusqu’\u00e0 100 million d’euros de p\u00e9nalit\u00e9s.<\/p>\n

\u00c0 la suite de la demande des associations, les cas de \u00ab\u00a0situations inacceptables\u00a0\u00bb sur une ligne, \u00e0 savoir si la ponctualit\u00e9 est inf\u00e9rieure \u00e0 80% pendant 3 \u00e0 5 mois sur une ligne, entra\u00eeneront un remboursement automatique des usagers pour la moiti\u00e9 d’un mois. Si ces \u00e9carts de ponctualit\u00e9 devaient s’\u00e9tendre sur 6 \u00e0 9 mois, les utilisateurs toucheraient alors l’\u00e9quivalent d’un mois de forfait.<\/p>\n

\u00c0 lire \u00e9galement :<\/strong>
\nLe m\u00e9tro parisien parmi les meilleurs au monde selon une \u00e9tude<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Apr\u00e8s de nombreuses discussions, Transilien, l’organisme charg\u00e9 de faire circuler les trains en \u00cele-de-France, et IDF Mobilit\u00e9s vont signer un contrat les liant pour quatre ans d\u00e9but d\u00e9cembre. Bonne nouvelle pour les usagers, ce dernier fixera un syst\u00e8me de bonus-malus li\u00e9 \u00e0 la qualit\u00e9 de service et \u00e0 la ponctualit\u00e9 que l’op\u00e9rateur s’engage \u00e0 respecter.\u00a0<\/p>\n","protected":false},"author":45,"featured_media":121854,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_seopress_titles_title":"Les utilisateurs du Transilien d\u00e9sormais indemnis\u00e9s en cas de retards r\u00e9p\u00e9t\u00e9s des trains","_seopress_titles_desc":"Apr\u00e8s de nombreuses discussions, Transilien, l'organisme charg\u00e9 de faire circuler les trains en \u00cele-de-France, et IDF Mobilit\u00e9s vont signer un contrat les liant pour quatre ans d\u00e9but d\u00e9cembre. Bonne nouvelle pour les usagers, ce dernier fixera un syst\u00e8me de bonus-malus li\u00e9 \u00e0 la qualit\u00e9 de service et \u00e0 la ponctualit\u00e9 que l'op\u00e9rateur s'engage \u00e0 respecter.\u00a0","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"Les utilisateurs du Transilien d\u00e9sormais indemnis\u00e9s en cas de retards r\u00e9p\u00e9t\u00e9s des trains","_seopress_social_fb_desc":"Transilien vise alors l'excellence","_seopress_social_fb_img":"https:\/\/www.pariszigzag.fr\/wp-content\/uploads\/2020\/11\/transilien-paris-zigzag.png","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"categories":[1180],"tags":[],"class_list":["post-121852","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites-paris"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.pariszigzag.fr\/api\/wp\/v2\/posts\/121852","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pariszigzag.fr\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pariszigzag.fr\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pariszigzag.fr\/api\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pariszigzag.fr\/api\/wp\/v2\/comments?post=121852"}],"version-history":[{"count":0,"href":"https:\/\/www.pariszigzag.fr\/api\/wp\/v2\/posts\/121852\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.pariszigzag.fr\/api\/wp\/v2\/media\/121854"}],"wp:attachment":[{"href":"https:\/\/www.pariszigzag.fr\/api\/wp\/v2\/media?parent=121852"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pariszigzag.fr\/api\/wp\/v2\/categories?post=121852"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pariszigzag.fr\/api\/wp\/v2\/tags?post=121852"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}